FAQs
Explore our natural personal care FAQ to find clear answers about ingredients, usage, shipping, and support tailored for sensitive skin.
General Information
What products that Natural Embrace develop?
Natural Embrace, we focus on organic, natural ingredients, and technology that can support to give a healthy skincare experience. We focus on sensitive skincare development because we think sensitive skin people deserve a better skincare experience.
What type of skins Natural Embrace products support?
All the products of Natural Embrace are hypoallergenic, for all skin types. We strongly focus on the support for sensitive skin, which needs a lot of care in formula and beauty routine.
What is the main guideline for using your products?
Great questions! We appreciate that you will read the direction before using. Our product will help you to simplify the beauty routine without needing to go to expensive spa, still have an excellent skin quality.
What is your refund policy?
We accept return within 30 days of purchase, provided the product is unused and the original seal is intact. For hygene and safety reasons, we cannot accept returns of items that have been opened or had their seal removed.
How do I contact support?
You can reach us at contact@YourNaturalEmbrace.com or through our Contact Us page. We typically respond within 24-48 hours.
Shipping
What delivery services Natural Embrace will use?
We use several different delivery services: UPS, FedEx and USPS depending on schedule, third party delivery and location.
How long does it take to be arrived?
Timelines vary depending on the third party delivery company, your selection when checking out and location. Most products are delivered within 3-7 business days.
How do I contact support?
You can reach us at Contact@YourNaturalEmbrace.com or through our Contact Us page. We typically respond within 24-48 hours.
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